Warranty Control OS
Cross-OEM, cross-store visibility into aging, status, claimed, approved and paid amounts, denials, ownership and reconciliation.
WARRANTYOPS
Technology for the warranty and claims economy.
WarrantyOps is an OOPA Labs vertical technology business. It begins with Warranty Revenue Control for multi-location, multi-OEM equipment dealers, one control layer for warranty money from completed repair through OEM reimbursement.
Repair completeEvidence readyClaim filedOEM decisionReimbursed
THE PROBLEM
Warranty money disappears between systems.
Warranty work is tracked across repair orders, OEM portals, spreadsheets and email, with no single place to see what is stuck and why.
- Filing lagClaims are submitted long after repair, and the delay is often invisible until money is already at risk.
- Missing evidencePhotos, failure codes, serial numbers, narratives and authorization create denials and rework when incomplete.
- Approval without paymentAn approved claim still has to be matched and reconciled against the actual credit or payment.
- No ownershipDenied and short-paid claims can sit without a named owner or next action.
- Multi-OEM fragmentationEvery manufacturer adds another portal, filing window, evidence standard and appeal process.
WHAT EXISTS FIRST
Warranty Revenue Control.
One operating view for claim aging, filing-lag exceptions, claimed-versus-approved-versus-paid amounts, denial ownership, documentation exceptions and weekly management across every store and OEM.
Active starting productLONG-TERM ROADMAP
A focused path from control to intelligence.
Only Warranty Revenue Control is the active starting product. The modules below describe the confirmed direction, not capabilities available today.
Claim Readiness & Evidence Engine
Checks a claim's evidence and consistency before it reaches an adjudicator.
Policy & Coverage Intelligence
Versioned, jurisdiction-aware lookup across warranty programs and service-contract terms, always source-cited.
Supplier Recovery Engine
Links paid warranty and service events back to components and suppliers, then tracks recovery cases and credits.
Protection Claims Intelligence
Evidence QA, classification and anomaly detection for authorized administrators, TPAs and insurers, without OOPA Labs acting as the licensed decision-maker.
Asset Risk Graph
Longitudinal asset, component, repair and claim history for quality and asset-risk analytics.
WHO IT IS FOR
Start with equipment dealer groups.
Confirmed starting segment: multi-location agricultural, construction and compact or industrial equipment dealerships, typically running two or more manufacturer lines with a meaningful service department and recurring manufacturer warranty work.
Economic buyers: dealer principal or president, COO or GM, product support or service leadership, Controller or CFO.
Operational champions: warranty administrators, service administration leaders and service managers.
Future expansion, not current customers: manufacturers, service-contract administrators, TPAs, insurers, fleets and repair or service networks.
WHY BUILD IT
Repeated operating problems deserve focused products.
Warranty work consumes technician labor, parts, service-bay capacity and administrative time whether or not a dealership treats it as a profit center. Unrecovered or unreconciled revenue quietly erodes service-department economics.
Multi-OEM dealer groups inherit a separate portal, process and appeal path from every manufacturer. That makes one cross-OEM control layer more valuable than any single OEM's own tools.
HOW ENGAGEMENTS WORK
Start narrow. Prove it in the dealer's own data.
Working conversation
Understand the current warranty workflow, stores, OEM mix and systems.
Revenue control audit
Use historical claims data to show where money is actually stuck.
Live pilot
Operate the control queue with the dealer against real claims.
Control desk
Move to recurring operation only after the pilot changes visibility and earns trust.
Engagements are scoped around the dealer's OEM mix, store count, data access and current process.
WHERE WE DRAW THE LINE
Operational technology, with regulated decisions left where they belong.
WarrantyOps builds operational analytics and software for warranty, claims and post-sale asset-risk operations. It does not underwrite insurance, sell insurance, or perform unlicensed claims adjusting.
Deterministic controls and source-grounded rules govern claim data and money movement. The dealer, or another authorized and licensed party, retains final interpretation of manufacturer policy and any regulated decision.
Make warranty revenue visible.
Tell us how warranty work moves across your stores, manufacturer lines and systems today.